Your details
How we handle what you send us. Last updated 27 September 2026.
Level Works is the trading name of Spyridon Koutsouris, 20 Andrew Road, Wallingford, Oxfordshire, OX10 8AE. If you contact us, we are responsible for the details you send. This page explains what happens to them, in plain terms.
What we collect
Only what you type into the enquiry form or tell us directly:
- Your phone number or email address
- What you have described about the job
- Any photos you choose to attach
- If we go ahead with the work, your name and the address of the job
The website sets no cookies and has no advertising trackers. We count visits with Cloudflare Web Analytics, which uses no cookies and does not follow you from site to site. It only tells us things like how many people visited and which pages they looked at.
Photos
Photos are optional. Please send pictures of the wall, the room or the item — not of people. Modern phones can record the location a photo was taken in; if that concerns you, send the photo by other means or leave it out and describe the job instead.
What we use it for
To work out a price, answer your question, and get back to you. If you go ahead with the work, we keep the details as a record of the job. We do not use your details for marketing, and we do not send newsletters.
Who else sees it
Nobody is sold or given your details. Three services carry them on our behalf:
- Cloudflare hosts the website and counts visits to it, without cookies.
- Zoho provides our email, on servers in the European Union.
- Telegram delivers enquiry-form messages to the phone so they are seen quickly.
Nothing you send is stored on the website itself.
How long we keep it
Enquiries that do not lead to work are deleted within about six months. Where we have done work for you, we keep the records for six years, because tax and insurance rules require it.
Your rights
You can ask us what we hold about you, ask for it to be corrected, or ask us to delete it. Email spiros@levelworks.co.uk and we will deal with it within one month, free of charge.
If you are unhappy with how we have handled your details you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would rather you told us first so we can put it right.
Contact
Spyridon Koutsouris, trading as Level Works
20 Andrew Road, Wallingford, Oxfordshire, OX10 8AE
07534 565908 ·
spiros@levelworks.co.uk